Our Services
Project Management
We manage project to ensure the delivery adopting:
- High standard of ethics
- Quality Standard
- Delivery timelines
- Organisation’s budget
- Sure-step Methodology of Project Management
Our project managers and senior team members have experience in implementing ERP in almost all types of industry segments, globally.
Project Implementation
Microsoft Dynamics Sure Step is a full customer lifecycle methodology for all Microsoft Dynamics solutions, providing the Microsoft ecosystem with comprehensive sales through delivery guidance, project management discipline alignment and field-driven best practices. Sure Step is designed to enable the solution provider to better serve customers by helping reduce their Microsoft Dynamics total cost of ownership. Sure Step content covers the Microsoft Dynamics ERP and CRM suite of solutions, including Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, and Microsoft Dynamics CRM.
The guidance, tools, templates and best practices provided in the methodology can help increase the consistency, timeframes, quality and success of Microsoft Dynamics engagements.
Maintenance and Support
RKs are 20 long years into IT business and could have established a time tested models of IT support and maintenance business for their clients which is not only cost effective but convenient, flexible and best practice compliant.
We have three types of business models for support services:
- On-site model
- Off-shore model
- Mixed Model as per the business need of the client.
Features:
- Flexible time as per business requirement
- No geographical boundaries
- 24 x 7 support
- Level based pricing model
- Common resource pool for support service
Review and Consulting
Defining business solution in terms of creation, improvement and maintenance of business processes, collection of business and user requirements, Business Process Re-engineering (BPR), feasibility studies, vision documents and business case modelling. We also do implementation review to ensure the quality and timely deliveries as per requirements, nature of business and documentation are made by the implementation partner.
Testing
The test strategy is defined with the focus of finding the defects in the early stages / phases of testing so that the cost of fixing the defects is less and the later phases of testing to validate the functional aspects of the system run relatively smooth. The strategy will also provide the basis for Test Planning.
Unit Testing
Integration Testing
System Testing
Acceptance Testing
Performance Testing
Security Testing
Usability Testing
Compatability Testing
Training
We provide all sorts of corporate trainings including the one for ERP and developed (Tailor made) software for an organisation.
Our Training Centre is responsible for:
- Availability of well experienced professional trainer
- Providing room, network, and projection system setup and support.
- Providing standard workspace for the instructor and for each student in the class.
- Each student computer is connected to the Ethernet classroom network.
- Classroom network is isolated from other network.
Upgradation
We follow the MS Best Practice methodology for upgrade process, which can be visualized as three overarching phases: Analyse, Execute, and Validate.
The following diagram shows the end-to-end upgrade process, and the activities that we consider part of each phase.
Integration
We strictly adhere to the Integration Management tool and methodology suggested by Microsoft Global Practice to integrate historical transactions from existing Microsoft or other legacy system.
Data Migration
Data migration is the process of transferring data between computer storage types or file formats. It is a key consideration for any system implementation, upgrade, or consolidation. Data migration is performed to achieve an automated migration, freeing up human resources from tedious tasks. Data migration is a complex process, requiring a robust methodology. The process in this data migration planning guide will help to minimise the risks inherent in a data migration project. It also dovetails neatly into the structure and requirements of most organisations.
Network Security
RKs in terms of Network & Security services, provide following ‘Network Audit and Security Management’ services namely:
- Network and Security Audit
- Application Security
- Network Security & Support
- Compliance, Monitoring & Audit Software (FINCEN & OFAC list checking from Treasury)
- Data Encryption & Multi Level Authorization.
Software Development
- Custom Software Development (Banking Software, Healthcare Software, e-Learning Software)
- Software Application Re-engineering
- Enterprise Application Support
- Agile Development
- Custom Payment Solutions with Fed-ACH and other Gateway Solution.
- Electronic Financial Transaction Screening/ Scrubbing, Suspicious Activity Reporting.
- Process Flow Analysis, System Architecture Design, Custom Software & Database Design.
- Barcode Application & Interfaces and Human Resource Appraisal System
- Inventory Management & Electronic Billing System
- Municipality Accounting and Revenue Management System
Project Outsourcing
- Quality Assurance
- Product Development
- Code Audit/ Review
- Web Application Development
- Database Development
- Web based Asset Tracking & WAP (Cellular Application)
- Web-based Content Management System
At RKSI, we use technologies like Java, PHP, .NET & Python to build high-quality and scalable web applications that power your business. We work together with our clients to understand their businesses and build a database that brings values.
E-Learning and Corporate Training
- E-Learning
- Distant Learning Solution
- Learning Management System.
- Corporate training and IT education Solutions.